Pattersons Management team are pleased to announce that Sam Ratcliff has been promoted to the role of  General Manager Operations AU/NZ

The GM-AU/NZ Operations role will strengthen our consistency in business areas nationally, by aligning process and strategy. Sam’s contribution and focus has already had an impact on process improvement.

To successfully implement and maintain operational performance standards we need strong leadership and Sam has a wealth of industry knowledge and experience in senior management roles, claims management, catastrophe management (CAT) and client development.

We look forward to Sam’s enthusiasm and hands on leadership style influencing and mentoring our teams.